Terms of Service

Effective Date: March 20, 2026  |  Last Updated: March 20, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Wing Snob ("Company," "we," "us," or "our"), governing your access to and use of the website located at snob-wing.top (the "Website"), including any content, functionality, services, and products offered through the Website.

By visiting our Website, creating an account, placing an order, using our online ordering system, or otherwise interacting with our digital or physical services, you represent and warrant that:

• You are at least 18 years of age, or the age of majority in your jurisdiction;
• You have the legal capacity and authority to enter into this Agreement;
• You will use our services only for lawful purposes and in compliance with all applicable federal, state, and local laws;
• All information you provide to us is accurate, complete, and current.

If you are using our Website or services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms, and references to "you" shall include both you personally and that entity.

2. Description of Services

Wing Snob is a food service business operating in the United States, offering customers access to the following products and services through our Website and physical operations:

• Online Food Ordering: Customers may browse our menu, customize their orders, and submit online orders for pickup or delivery through our Website or affiliated third-party platforms.
• Menu Items: We offer a variety of food and beverage products, including but not limited to chicken wings, sides, sauces, beverages, and combo meals. Menu items, prices, and availability are subject to change at any time without prior notice.
• Delivery Services: Where available, we may offer delivery services either directly or through third-party delivery partners. Delivery availability, fees, and estimated delivery times may vary based on your location and demand.
• Loyalty Programs and Promotions: We may, from time to time, offer promotional discounts, loyalty reward programs, or special offers. These promotions are subject to their own terms and conditions and may be modified or discontinued at any time.
• Account Services: Users may register for an account on our Website to facilitate faster ordering, track order history, and manage personal preferences.
• Customer Support: We provide customer support via email and other communication channels to address inquiries, complaints, and feedback related to our products and services.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and we shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

3. User Accounts and Registration

To access certain features of our Website, you may be required to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate and complete;
• Maintain the confidentiality and security of your account credentials, including your password;
• Accept full responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate any account that we reasonably believe has been compromised, misused, or used in violation of these Terms. We will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

4. User Obligations and Prohibited Activities

As a condition of your use of our Website and services, you agree to comply with all applicable laws and regulations and to refrain from engaging in any activity that is harmful, unlawful, or otherwise objectionable. Specifically, you agree that you will not:

4.1 Prohibited Conduct

• Use our Website or services for any fraudulent, deceptive, or unlawful purpose;
• Attempt to gain unauthorized access to any portion of our Website, servers, systems, or databases;
• Interfere with or disrupt the integrity or performance of our Website, including through the use of viruses, malware, bots, scrapers, or other harmful technologies;
• Harvest or collect personal information of other users without their consent;
• Impersonate any person or entity, including employees or representatives of Wing Snob;
• Submit false, misleading, or fraudulent orders, reviews, or feedback;
• Use automated scripts or bots to interact with our Website in any manner not expressly authorized;
• Attempt to reverse engineer, decompile, or disassemble any software or technology underlying our Website;
• Engage in any activity that violates the intellectual property rights of Wing Snob or any third party;
• Use our Website to transmit unsolicited commercial communications (spam);
• Engage in any conduct that restricts or inhibits any other user from using or enjoying our Website.

4.2 Food Safety Obligations

You acknowledge and agree that it is your responsibility to:

• Inform us of any known food allergies or dietary restrictions at the time of placing your order;
• Ensure that the food products you receive are appropriate for consumption by the intended recipients;
• Consume or store food products in accordance with safe food handling guidelines as recommended by the U.S. Food and Drug Administration (FDA) and the U.S. Department of Agriculture (USDA).

While we take every precaution to maintain the quality and safety of our food products, Wing Snob cannot guarantee that our products are free from allergens. We strongly encourage customers with severe allergies to contact us directly before placing an order.

5. Payment Terms

By placing an order through our Website or any affiliated ordering platform, you agree to the following payment terms:

5.1 Pricing

All prices listed on our Website are in U.S. Dollars (USD) and are subject to change without notice. Prices displayed at the time of order placement are final for that transaction, subject to any applicable taxes, delivery fees, and service charges.

5.2 Payment Methods

We accept various forms of payment, which may include major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other payment methods as indicated on our Website. By submitting your payment information, you represent that you are the authorized user of the payment method and authorize us to charge the total order amount to that payment method.

5.3 Taxes

All applicable federal, state, and local sales taxes will be calculated and added to your order total at checkout in accordance with the laws of the jurisdiction in which the transaction occurs.

5.4 Refunds and Cancellations

Orders, once placed and confirmed, may not be cancelled or modified. Due to the perishable nature of food products, all sales are generally considered final. However, if you receive an order that is incorrect, incomplete, or does not meet reasonable quality standards, please contact us within 24 hours of receipt at [email protected]. We will review your claim and, at our sole discretion, may offer a replacement, credit, or refund. Refunds, if approved, will be processed within 5–10 business days to the original payment method.

5.5 Third-Party Payment Processors

We may use third-party payment processors to handle payment transactions. Your use of such third-party services is subject to their respective terms of service and privacy policies. Wing Snob does not store your full payment card information on our servers.

6. Intellectual Property Rights

All content on our Website, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Website (collectively, "Content"), is the exclusive property of Wing Snob or its licensors and is protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.) and trademark laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Website and Content solely for your personal, non-commercial use in connection with placing orders and using our services. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any Content without our express written permission;
• Modify or create derivative works based on any Content;
• Use any Content for any commercial purpose;
• Remove or alter any copyright, trademark, or other proprietary notices from any Content;
• Use any data mining, robots, or similar data gathering or extraction methods on our Website.

The Wing Snob name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Wing Snob. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our Website are the trademarks of their respective owners.

Any unauthorized use of our Content or intellectual property may constitute a violation of applicable copyright laws, trademark laws, and other laws, and could result in legal action.

7. Third-Party Links and Services

Our Website may contain links to third-party websites, platforms, or services that are not owned or controlled by Wing Snob. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly recommend that you review the terms and privacy policies of any third-party sites you visit.

Our inclusion of any third-party link does not imply endorsement, approval, or recommendation of the linked site by Wing Snob. We shall not be liable for any harm or damages related to your use of or reliance on any third-party website or service.

8. Disclaimer of Warranties

YOUR USE OF OUR WEBSITE AND SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE, SERVICES, AND ALL CONTENT, PRODUCTS, AND MATERIALS AVAILABLE THROUGH THEM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WING SNOB EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY INFORMATION, CONTENT, OR MATERIAL ON THE WEBSITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED;
• WARRANTIES THAT OUR FOOD PRODUCTS WILL MEET YOUR SPECIFIC HEALTH, DIETARY, OR TASTE REQUIREMENTS.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our liability will be limited to the maximum extent permitted by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAWS, INCLUDING THE FEDERAL TRADE COMMISSION ACT (15 U.S.C. § 41 ET SEQ.) AND OTHER APPLICABLE CONSUMER PROTECTION LAWS, IN NO EVENT SHALL WING SNOB, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL;
• DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, OUR WEBSITE OR SERVICES;
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES ARISING FROM ANY THIRD-PARTY CONDUCT OR CONTENT ON OUR WEBSITE;
• DAMAGES ARISING FROM FOOD ALLERGIC REACTIONS WHERE THE CUSTOMER FAILED TO DISCLOSE RELEVANT ALLERGY INFORMATION.

IN ANY CASE, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO WING SNOB IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

10. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob and its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of our Website or services in a manner not authorized by these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Any content or information you submit, post, or transmit through our Website;
• Your negligence or willful misconduct;
• Any claim arising from your failure to disclose food allergies or dietary restrictions.

Wing Snob reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of any such claim. We will notify you of any such claim, suit, or proceeding promptly upon becoming aware of it.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Wing Snob is registered and primarily operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction located in the state where Wing Snob is headquartered, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.

Our services and this Agreement are also subject to applicable federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), and to the extent applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, and other applicable state privacy and consumer protection statutes.

12. Dispute Resolution

12.1 Informal Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, your use of our Website, or our products and services, we encourage you to first contact us informally to attempt to resolve the matter amicably. Please reach out to us at:

We will make a good-faith effort to resolve any dispute within thirty (30) days of receiving written notice of the issue.

12.2 Binding Arbitration

If informal resolution is unsuccessful, and to the extent permitted by applicable law, you and Wing Snob agree that any unresolved dispute shall be submitted to final and binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in the state where Wing Snob is headquartered, or by telephone or written submissions if the parties mutually agree. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Each party shall bear its own costs and attorneys' fees in connection with arbitration, unless the arbitrator determines that a party's claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award reasonable attorneys' fees and costs to the prevailing party.

12.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WING SNOB AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. UNLESS BOTH YOU AND WING SNOB AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm, including but not limited to claims relating to intellectual property infringement, unauthorized access to our systems, or misappropriation of trade secrets.

13. Term and Termination

These Terms of Service are effective as of the date you first access or use our Website or services and shall remain in full force and effect until terminated in accordance with the provisions of this Section.

13.1 Termination by You

You may terminate your relationship with Wing Snob at any time by discontinuing use of our Website and, if applicable, by deleting or requesting the deletion of your account. Account deletion requests may be submitted to [email protected].

13.2 Termination by Wing Snob

We reserve the right, in our sole discretion, to suspend or terminate your access to our Website and services at any time, with or without notice, for any reason, including but not limited to:

• Your breach of any provision of these Terms;
• Your engagement in any activity that is fraudulent, illegal, or harmful to Wing Snob, other users, or third parties;
• Requests from law enforcement or government authorities;
• Unexpected technical or security issues;
• Extended periods of account inactivity;
• Discontinuation of our services or any portion thereof.

13.3 Effect of Termination

Upon termination of these Terms for any reason, your right to access and use our Website and services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including but not limited to: ownership provisions, warranty disclaimers, indemnification obligations, limitation of liability, and dispute resolution provisions.

14. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, disclose, and protect your personal information when you use our Website and services. By using our Website, you consent to the data practices described in our Privacy Policy.

We comply with applicable federal and state privacy laws, including, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable state privacy laws. Please review our Privacy Policy at snob-wing.top for detailed information about our data practices.

15. Changes to Terms of Service

Wing Snob reserves the right to modify, update, or revise these Terms of Service at any time in our sole discretion. We will provide notice of material changes by:

• Posting the updated Terms on our Website with a revised "Last Updated" date;
• Sending an email notification to registered users at the email address associated with their account (where applicable); or
• Displaying a prominent notice on our Website.

Your continued use of our Website or services after the posting of any modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you do not agree to the revised Terms, you must discontinue your use of our Website and services immediately.

We encourage you to bookmark this page and review it regularly to stay informed of any updates.

16. Force Majeure

Wing Snob shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent that such failure or delay is caused by events beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, fire, floods, earthquakes, war, terrorism, civil unrest, governmental actions, labor disputes, supply chain disruptions, power outages, internet or telecommunications failures, or any other circumstance beyond our reasonable control (collectively, "Force Majeure Events"). In the event of a Force Majeure Event, we will make reasonable efforts to notify affected customers and resume normal operations as soon as practicable.

17. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction or an arbitrator, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms. The invalidity, illegality, or unenforceability of any particular provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, and all remaining provisions shall continue in full force and effect.

18. Waiver

No failure or delay by Wing Snob in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise thereof or the exercise of any other right, power, or remedy. A waiver of any provision of these Terms shall only be valid if made in writing and signed by an authorized representative of Wing Snob, and such waiver shall be effective only in the specific instance and for the specific purpose for which it was given.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by Wing Snob on our Website, constitute the entire agreement between you and Wing Snob with respect to your use of our Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter. No oral or written information or advice given by Wing Snob or any of its authorized representatives shall create a warranty or expand the scope of these Terms.

20. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Any attempted assignment or transfer without such consent shall be null and void. Wing Snob may freely assign or transfer its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law.

21. Electronic Communications

By using our Website and services, you consent to receive electronic communications from us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically, via email or through our Website, satisfy any legal requirement that such communications be in writing. You agree to keep your contact information updated so that we can communicate with you effectively.

22. Accessibility

Wing Snob is committed to ensuring that our Website is accessible to individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 and applicable provisions of the Americans with Disabilities Act (ADA). If you experience any difficulty accessing our Website or services due to a disability, please contact us at [email protected] so that we can provide appropriate assistance and make reasonable accommodations.

23. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service or our services, please contact us using the information below. We are committed to addressing your inquiries in a timely and professional manner.